Contact Us

Need help with your order or have a question about Stedlo?

Our customer support team is here to help.

Get in Touch

Email us at:

srecibussines@gmail.com

We aim to respond within 1–2 business days.

For questions about an existing order, please include your order number so we can assist you as quickly as possible.

 

Order Support

You can contact us regarding:

• Order status
• Product questions
• Shipping information
• Returns and refunds
• Damaged or defective products
• Order changes or cancellations
• Using, charging and caring for your products
• General customer support

 

Before Contacting Us

For faster assistance, please include:

• Your full name
• Order number, if applicable
• Email address used for the order
• A short description of your question or issue
• Photos or video if you are reporting a product issue

Customer Support Hours

Monday–Friday

9:00 AM–1:00 PM (CET/CEST)

Messages received outside these hours will be answered as soon as possible on the next business day.

We look forward to hearing from you.

Stedlo Customer Support